RETURNS & EXCHANGES
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please enter your details below:
REFUNDS
Select Refundid when lodging your return
Choose an instant refund by Refundid as your return option when making a return to one of our partner retailers. Enter your order number and select the items you want to return.
Get Refundid instantly!
Your refund will reach your nominated bank account in seconds.
Ship Later
Download your return label and send back your items within 1 week.
For more information on how the process works, visit Refundid
RETURN SHIPPING
With our hassle-free return policy, you can shop with confidence, knowing that if your order isn't quite right, you won't have to pay anything out of pocket for returns. Your satisfaction is our priority, and we're committed to making the return process as easy and convenient as possible!
EXCHANGES
If you need to exchange an item, please contact our customer support. We will guide you through the exchange process to ensure your next item is perfect!
NON-RETURNABLE ITEMS
Certain items are non-returnable, including any item that has been obviously used, it is not in as new condition, its packaging has been significantly damaged or is a personal use item such as a water bottle.