RETURNS & EXCHANGES
We make your refund experience
smooth and hassle-free!
We understand that it can be intimidating to try out a new brand. That's why we're here to make your experience as seamless and risk-free as possible! We have partnered with Refundid, so you will receive an instant refund straight to your bank account, before you ship your return! And the best part, return shipping is free!
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How it works
1. Select Refundid when lodging your return
Choose an instant refund by Refundid as your return option. Enter your order number and select the items you want to return.
2. Get Refunded instantly!
Your refund will reach your nominated bank account in seconds.
3. Ship Later
Download your return label and send back your items within 1 week.
For more information on how the process works, visit Refundid
To start a return, please enter your details below:
RETURN SHIPPING
With our hassle-free return policy, you can shop with confidence, knowing that if your order isn't quite right, you won't have to pay anything out of pocket for returns. Your satisfaction is our priority, and we're committed to making the return process as easy and convenient as possible!
EXCHANGES
If you need to exchange an item, please contact our customer support. We will guide you through the exchange process to ensure your next item is perfect!
NON-RETURNABLE ITEMS
Certain items are non-returnable, including any item that has been obviously used, it is not in as new condition, its packaging has been significantly damaged or is a personal use item such as a water bottle.
Of course any item that does not meet our own quality standard upon investigation on return, will be refunded.